CamScanner Status

The most intelligent scanner app Trusted by 750M+ users CamScanner is an
all-in-one scanner app. It turns your mobile device into a powerful portable
scanner that recognizes text automatically (OCR) and improves your productivity
to save your time.

problems reported in the last 24 hours

Reported Issues: 19 Comments

After I scan my documents and send via email I get the swoosh that it has sent but it is not showing up in my email. I also tried sending to another email and it did not send.

I can no longer upload vouchers to my work website because max file size is 175 Kb. The app worked great for me since 2017. But yesterday it changed. It looks different and there is no option for lower than 777 Kb. I want to keep using it but it no longer functions.

Auto crop is cutting off part of the documents. Since the scanner has updated I can't fix this. A suggestion would be wonderful. Thanks.

when I start using CS sign it worked great for signing documents but then white dots started to appear in the scan I had taken of a signature . The next scans started getting worse until the whole signature was surrounded by white lines and pixelated white dots. I thought it was the camera on my phone so I bought a new Google Pixel phone which has a fancy camera. The very same thing happened again. I messed around with all the settings in the CS signature menu but nothing seemed to fix the problem. The only thing I can think that might have caused this was that I took a scanned an image on my desktop computer and somehow this has scrambled the camera on my phone. At a total loss now.

Camscanner says my phone number, which I use all the time is wrong. Is this email secure to give the number for debugging?

CamScan is no longer faxing my documents but they are deducting my balance. I’m beyond upset and pissed off. I have been using them since 2013 without any issues until May of 2023. It shows a fax has been in the Sending status since May 22 2023. I’ve called the business they said their fax machine works and has been receiving fax and has NOT received any of my documents

Non of my emails will go through. So frustrating after paying a lot of money for a premium program. The documents Can great info on file. Then we I try to send. Nothing goes through. I have tried dozens of times.

Cam scanner is not sending my documents to my email. I need to turn in my assignments for college and this is very frustrating. I spent quite a lot of money to have a reliable program now i am going to have a bad grade because Cam scanner won't send my documents to my email.

When I try to email scans it shows the email has been sent but it is never received i have been using CS Scanner for a couple of year's with no problem got a new iphone downloaded the app and the emails will not go thru

It appears to be capturing everything; however, when I go to email to someone, I notice it’s cut off part of the document.

Been using CamScanner for years. Today it won't open and says "Something went wrong with CamScanner . closed because this app has a bug. Try Updating this app after its developer provides a fix for this error." When I downloaded and install the latest Update of Google Play, it says "Installed" and will ask if I want to "Open" Camscanner. Nothing happens after and it will again say "Something went wrong with CamScanner . closed because this app has a bug. Try Updating this app after its developer provides a fix for this error."

When I try to send a new pdf by secure email I get Message: Outdated Draft, This draft has been sent from another endpoint. I tried renaming the document but did not help. I redownloaded the app and it worked for a few days then this popped up again. I have I phone 7S

Common dislikes about CamScanner app

- Pushy on trying to get you to pay to unlock additional features - Watermark on the app unless subscription is purchased

Have a Problem with CamScanner - PDF Scanner App? Report Issue

Common CamScanner Problems & Solutions. Troubleshooting Guide

1. CamScanner iPhone Issues and Solutions
   • CamScanner iOS app crashes, not working, errors
   • CamScanner iOS app network issues
   • CamScanner on iOS has black/white screen
   
   
2. CamScanner Android App Issues and Solutions
   • CamScanner has errors/crashing/not working
   • CamScanner server network connectivity issues
   • CamScanner has black screen

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at INTSIG Information Co.,Ltd, developers of CamScanner.

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With this PDF scanner, scan anything you need, receipts, contracts, paper notes, fax papers, books, and store your scans as multipage PDF or JPG files. –ID CARD & PASSPORT: A mode specifically designed for fast and convenient scans of ID documents. –QR CODE: Scan any QR code with the camera on your mobile device. –PDF Converter: This PDF scanner enables you to create PDF from a website, and convert documents in multiple formats to PDF. –Supported file formats: PDF, JPG, DOC, DOCX, TXT, XLS, XLSM, XLSX, CVS, PPT, PPTM, PPTX. –Share files for commenting or viewing in WhatsApp, iMessage, Microsoft Teams. –Collect comments from multiple people in one file online. –Speed document reviews by responding to each other's comments. –Receive activity notifications for the files you share. –Extract text from any scannable object with text recognition (OCR). –Create and add your own e-signature on documents. –Edit scans with filters and the feature of noise removal. –Manage files with folders, drag & drop to reorder, and enjoy other document editing features. –Protect your confidential scans by locking folders and files with passwords. –Scan, save and send documents in just a few taps. –Upload scanned documents to cloud services like Dropbox, Google Drive, Evernote, and OneDrive. –Print PDF files, such as contracts and invoices, right from the scanner app. –Send files quickly and securely. Documents are safely stored on your mobile devices. –You can subscribe to get unlimited access to all features of the scanner app. –Subscriptions are billed weekly, monthly, quarterly, or annually at the rate based on the subscription plan. –Payment will be charged to iTunes Account at confirmation of purchase. –Subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. –Account will be charged for renewal within 24 hours prior to the end of the current period. The cost depends on the selected plan. –Subscriptions may be managed by the user, and auto-renewal may be turned off by going to the user's Account Settings after purchase. –Any unused portion of the free trial will be forfeited when the user purchases a subscription. It turns your mobile device into a powerful portable scanner that recognizes text automatically (OCR) and improves your productivity to save your time. Download this scanner app for free to instantly scan, save, and share any document in PDF, JPG, Word, or TXT formats. This free-of-charge yet powerful scanner app is a must-have for students and anyone involved in business: accountants, realtors, managers, or lawyers. Say goodbye to huge and heavy copy machines and get this ultra-fast scanner app for free now. Scanning or sharing is achieved with no intervention from the this app scanner app team or any third party. Use the this app scanner app to handle your paperwork with ease. this app is an all-in-one scanner app. Would you like to keep your entire office in your pocket and increase your productivity at work? We'd love to hear your feedback: isupport@this app.